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Archive for June, 2010

How Not To Ask A Developer For Updates

Recently, we received an email from a customer looking for updates on BarTor. OK, not all that uncommon right? The thing that stood out was the approach this customer took in asking for these updates. Lets just say that it was shockingly hostile, especially for a first contact email. Rather than explaining it, I will just include the email here along with my response.
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